Warranty Administrator

Service
San Antonio, Texas

WARRANTY ADMINISTRATOR

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Warranty Administrator. The purpose of the Warranty Administrator is to process titles and registrations as well as process car deals by verifying completeness of documentation.

Job Responsibilities

Work all dealers' claims completely, daily; and pursues payment in an accurate and timely fashion
Resolve dealer compliance issues
Book claims
Close claims
Submit claims for payment
Account for and clear differences in payment
Maintain a clean warranty receivable schedule regularly
Maintain appropriate certifications and knowledge of updated P&P
Help dealership stay compliant with manufacturer's policy
Keep up-to-date with all factory recalls, announcements, and procedures
Communicates with service technicians to define the scope of a warranty claim resolution and to set expectations
Provides administrative assistance as needed
Provides timely and accurate reports as required
Performs other duties as assigned

Qualifications/Required Skills

Helpful attitude and friendly demeanor
Strong organization and time managment skills
Good working knowledge of DMS software
Knowledge of automotive dealership service departments
General understanding of accounting
Proficient at reading technician stories and applying appropriate labor codes
Certified or trained in at least one manufactorer

Education and/or Experience

High School Diploma or General Education Diploma; and two years related experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays

About Our Dealership

Since 2014, Nissan of Boerne has provided high-quality Nissan vehicles to drivers near Boerne, Spring Branch, and San Antonio, Texas. We are proud of our service to the community, and continue our involvement with Wounded Warrior Project and Toys for Tots. We look forward to going above beyond what is expected of us and our friendly staff is eager and willing to assist our customers with all their automotive needs. We are looking for future employees that share the same commitment.