Experienced Warranty Administrator Needed

WARRANTY ADMINISTRATOR

Our company has an outstanding opportunity for a results-focused, highly driven and experienced Warranty Administrator.

The purpose of the Warranty Administrator is to process warrany claims for service vehicles and collect funding from the manufacturer and outsdie warranty companies for those claims.  

Job Responsibilities

• Work all dealers' claims completely, daily; and pursues payment in an accurate and timely fashion
• Resolve dealer compliance issues
• Book claims
• Close claims
• Submit claims for payment
• Account for and clear differences in payment
• Maintain a clean warranty receivable schedule regularly
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealership stay compliant with manufacturer's policy
• Keep up-to-date with all factory recalls, announcements, and procedures
• Communicates with service technicians to define the scope of a warranty claim resolution and to set expectations
• Provides administrative assistance as needed
• Provides timely and accurate reports as required
• Performs other duties as assigned

Qualifications/Required Skills

• Helpful attitude and friendly demeanor
• Strong organization and time managment skills
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• General understanding of accounting
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least one manufactorer

Education and/or Experience

High School Diploma or General Education Diploma; at least two years related experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health Insurance
• Dental Insurance
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays

About Our Dealership

Since 2014, Nissan of Boerne has provided high-quality Nissan vehicles to drivers near Boerne, Spring Branch, and San Antonio, Texas. We are proud of our service to the community, and continue our involvement with Wounded Warrior Project and Toys for Tots. We look forward to going above beyond what is expected of us and our friendly staff is eager and willing to assist our customers with all their automotive needs.  We are looking for future employees that share the same commitment.